5 Ways to Make My Day
In life it’s the little things that count, and our 5 Ways to Make My Day initiative recognises this. Lifeview’s 5 Ways to Make My Day initiative is about making each residents day, in a simple way, that is special and unique to them.
Each resident lists five personal attentions, guaranteed to give them a lift. This enables staff and volunteers to respond to each resident’s personal priorities and preferences in the course of day-to-day service. For example, by serving their tea in a favourite cup, cracking a joke, taking them for a walk in the garden or arranging flowers in their room.
Lifeview also celebrates each resident’s birthday with a cake and other goodies specific to their personal preferences.
Our View: Lifeview is trusted, respected, consumer focused, inclusive and innovative